European Accessibility Act – Accessibility for your company
As your partner for accessible IT solutions, we stand for inclusion and accessibility in the digital world.
What is the European Accessibility Act?
Find out about the new accessibility law and develop solutions that are accessible to all.
More accessibility by law
On 28 June 2025, the European Accessibility Act (EAA) will come into force. This EU directive will be implemented in Germany through the Accessibility Reinforcement Act (Barrierefreiheitsstärkungsgesetz, BFSG), which stipulates that products and services in certain industries must be universally accessible from that date onwards. These include phone services, banking services, passenger transportation services, smartphones, and computers. A comprehensive overview (in German) is available here: https://bfsg-gesetz.de/
Digital offerings are becoming more accessible
Digital offerings such as websites, mobile apps, and online shops must, in future, also be designed to be universally accessible. We’ll leverage our expertise in the relevant standards, including the Accessible Information Technology Ordinance (Barrierefreie-Informationstechnik-Verordnung, BITV) and the Web Content Accessibility Guidelines (WCAG), to support you in implementing the new requirements.
Your benefits of working with inovex
Strategy Consulting
Our experts will be happy to advise you on developing a customized strategy for creating universally accessible solutions.
Auditing
We’ll evaluate your digital products for compliance with EAA standards and support you in implementing the requirements.
Custom-Tailored Solutions
We’ll develop accessible web applications according to your needs.
Training and Awareness
Our experienced trainers provide training in inclusive website design.
Book your 30-minute check
Talk to our experts! We’ll carry out a quick check to discover ways in which your application or website can be made even more accessible.
Your path to an accessible solution
We’ll carry out an initial audit to determine the potential for improvement in your application or website and to check for areas which may not conform to EAA regulations. We’ll then advise you on the steps you’ll need to take to implement the regulations.
During the design process, our certified experts will make sure that your new application is accessible. This will make the subsequent development process faster and easier.
Our UI/UX colleagues are also focusing increasingly on accessible design in their work. This enables them to create products which are not only intuitive to operate, but which are also accessible by a wider audience.
We want to share our expertise to raise developers’ awareness of accessibility and to promote accessible applications. Our workshop offerings are designed to help your employees to focus more on the needs of new user groups.
Frequently asked questions about the European Accessibility Act
When will the European Accessibility Act come into force?
The European Accessibility Act (EAA) was enshrined in German law through the Accessibility Reinforcement Act (BFSG) in July 2021. The accessibility requirements for consumer products and services must be implemented by 28 June 2025. These products and services include (among other things) all online stores, hardware, and software, as well as cross-regional transportation and banking services.
We can help you prepare for the EAA in advance and make your digital offerings accessible.
Who does the European Accessibility Act apply to?
The EAA is being implemented in Germany through the Accessibility Reinforcement Act (BFSG). The law affects manufacturers, retailers, service providers, and importers of specific products. Certain exemptions are made for micro-enterprises with fewer than 10 employees or an annual turnover of less than 2 million euros.
Market surveillance authorities may restrict or prohibit the provision of products or services which do not conform to the new legislation. Products could even be withdrawn or recalled. It is important to note that this not only applies to manufacturers, but also to retailers and importers.
Which products does the European Accessibility Act apply to?
In Germany, the EAA (or, more specifically, the BSFG) applies to the following products released after 28 June 2025:
- Hardware systems, including operating systems
- Self-service terminals: payment terminals, ATMs, ticket vending machines, check-in terminals, self-service information terminals
- Consumer devices with interactive services which are used for telecommunications services or to access audiovisual media services
- E-readers
Which services does the Accessibility Reinforcement Act apply to?
The following services provided after 28 June 2025 are covered by the BSFG and must allow barrier-free user access:
- Telecommunications services
- Transportation-related services: websites, apps, electronic tickets and ticketing services, travel information services, interactive self-service terminals
- Consumer banking services
- E-books and associated software
- Services relating to electronic business transactions
🗓️ Appointments free
Book your initial consultation - free of charge and without obligation.
Yaren Sahin
Account Manager New Business
I look forward to your inquiry.
Yaren Sahin
Make your application accessible!
We support you in preparing for the European Accessibility Act.
- Free 30-minute check
- Accessibility consulting and auditing
- Development of barrier-free applications